The staff were extremely friendly and helpful. They were very busy and it would have been understandable had they been ever so slightly stressed, especially as we turned up hoping for a double carriage for the little’uns despite having not booked. We were very lucky in that it just became available, but we should have booked ahead. Not only that, but our experience of cycling could be detailed on the back of a postage stamp. However, they were completely unflappable and we were made to feel completely at ease. They managed to see everyone promptly whilst providing an excellent level of service.