Really good company with fantastic service. Spoke to Simon on the phone who was really helpful and we booked our bikes for today without fuss and complication. Upon arrival we were greeted by Yehan, a really professional and nice guy who fitted us out with suitable bikes and all the rest of the kit. He provided us with great information about the Monsal Trail including great places to stop. I would highly recommend the stop and walk up to Monsal Head and also a pit stop at Quackers, try the sausage rolls and they have a nice range of Thornbridge beers on draught too! On our return we had a lovely chat with Yehan. A proper nice guy with a great customer centric attitude. Thanks for looking after us Yehan and the great recommendation on brake pads for my road bike. I would highly recommend Blackwell Cycles, having used the [...]

Wonderful service from the guys at Blackwell Mill Cycle Hire. So much information and knowledge about the Monsal Trail. Extremely helpful. We hired 2 bikes for the whole day and managed to do the Trail both ways from beginning to end with a picnic lunch stop in Bakewell and several stops along the way. Thoroughly recommended.

Enjoyed a great ride today along the Monsal Trail with wife and kids, despite the damp weather, but this review is specifically about the team at Blackwell Mill Cycle Hire. We popped in yesterday towards the end of the day and decided to come back today to do the trip. On both occasions they were very accommodating in helping us find the right options for us to bring a 5 year old and a 1 year old along. Good range of options available and they sorted us out with all necessary safety precautions, right size bikes, helmets, pumps, bike locks etc all included in the price. We had Will helping us today and he was great with our eldest who was a bit apprehensive about going on a tag along. The bikes themselves were in top nick, clean, comfortable and easy to handle. Set us up perfectly for a lovely [...]

We didn’t actually hire any bikes from here. I just wanted to write a review about the owners of this company. They are the most helpful and friendly people I have met in a long time. We we’re on holiday at a campsite not far from where Blackwell mill cycles is situated. We had decided to take a walk down a very steep hill towards the monsil trail, we had our dad with us who is 73 years old and suffers with COPD. Once we’d had a walk around near Blackwell my dad started feeling unwell and told us he couldn’t make it back up the hill! We decided to take him to Blackwell cycle hire and see if there was any way we could get our dad back to his caravan without having to climb the hills. Without any hesitation or thinking the owner told us that her husband [...]

Great company. Straightforward service, and very reasonable. Chris and Ieuan, were very helpful and I felt like they were considerate of safety, checking, my son was on the best bike for him and changing it after a test ride to a bike that better suited him. Helmets were included and the price was for the day, so plenty of time to explore the Monsal Trail at our own pace.

First time visit and really enjoyed the day out, not only does the cycle route have the best scenery but also the service from the guys was second to none. They spent time explaining the routes and where the facilities were. Safe to say I won’t be needing to go to the gym the next week with the amount of calories I burnt! Will definitely return and highly recommend. Aziz

We saw this activity when researching our trip from South Africa. It exceeded our expectations. The staff at Blackwell cycle hire were slick, cheerful and opened up a whole day adventure we will savour. I would recommend tel booking ahead to secure your bikes. The trail itself is a engineering marvel. Add to that walkers, dogs, families, ramblers, cyclists, @ least 6 x tunnels : viaducts. it’s a very special place. The kids sprinted ahead. But with a one/ way track no one was worried. Chilled. We opted to walk into Bakewell ( in hindsight I would cruise down the hill on my bike and lock the bikes in the car park at the base of the hill - and walk up - as opposed to walking in both directions). Thanks to the team (Cheryl) for the x5 bikes. A wholesome, cool day out with plenty of opportunities to snack [...]

Excellent service and very good bikes - just right for the trail. They gave good information about the various possible stops along the trail. I would definitely hire from them again.

I use this trail regularly with my pal using our own bikes & so have never needed to use Blackwell mill cycle hire but as we pass they always give a cheery morning wave whoever is in…. However this week I had a problem with my bike just as we approached their premises ( how lucky) They assisted me providing a spare part for the bike that solved my problem, huge relief for me but they refused all offers of payment, we were blown away with their attentiveness care and kindness Shout out to Yahan ( no idea how to spell…sorry) who also looked over my bike and gave me advice and Simon in attendance…. Restores your faith in people…. Not everyone is out to make a fast buck. No wonder this place has five star reviews they really care!!! Thanks so much guys!

Friendly helpful Service by people who are very skilled and knowledgeable. Great experience and customer service. Would 100% recommend. Beautiful place to have a bike ride, very safe and choice of 2 cafes for refreshment along the way. Cycle ride from Blackwell Mill to Bakewell along the Monsal trail is a Fantastic, fun thing to do.