We booked the bikes for a family day out the night before and the lady was so helpful. The bikes were perfect and in great working order. We had 2 adult bikes one with a tag along and one with a wee hoo bike seat. Our children had the best day. The guy at the bike place was so accommodating and knowledgeable and made sure the bikes were all at the right height for us. He made sure we were set for a stress free day. We would definitely use again and highly recommend anyone else wanting a day out with the children.