The owner and her staff were so helpful and friendly, the bikes were ready to go and they provided clear advice. We were able to call throughout day for tips and help. We were unfortunately late getting back due one of our party struggling on the way back but again the staff waited and were helpful. Overall we had a brilliant active day out riding through beautiful scenery! Great activity to do! The Monsal Trail was a lovely track to ride, long may it be there for all to enjoy!